Description

PURPOSE OF THE JOB: We are seeking a skilled Stock Controller to join our Personalization Bureau. The ideal candidate will ensure stock accuracy in alignment with the ERP system, maintain well-structured storage, and accurately record material movements. Additionally, they will manage inventory levels and support production operations to prevent stock-outs. They will need achieve their job goals by striving for Quality, Trust and Security at all times. 

KEY PERFORMANCE AREAS (DUTIES & RESPONSIBILITIES): The key responsibilities of the position are as follows, but not limited to: 

Inventory Management:

Monitor and maintain accurate inventory levels of raw materials, supplies, and finished products.
Track inventory using an automated system (ERP) and ensure proper data entry and reporting.
Perform regular cycle counts and annual inventory audits, reconciling discrepancies in physical counts and system records.
Coordinate with purchasing and production teams to ensure timely replenishment of stock to meet production demands.
Ensure procedures are followed to ensure accuracy in stock (audit relevant documents, and comparing it to the ERP)
Monitor and maintain accurate inventory levels on items not recorded in the ERP

Warehouse Organization:

Oversee the organization and safe storage of materials and finished products in the warehouse to maximize space and minimize damage.
Ensure that inventory is stored following regulatory guidelines for security and compliance, particularly for sensitive materials like personalization components.
Establish and maintain proper labelling and binning systems to ensure efficient material handling.

Order Fulfillment and Distribution:

Work with the production team to prioritize inventory allocation to meet customer deadlines and production schedules.
Maintain inventory levels to meet order requirements

Warehouse Operations:

Supervise warehouse staff (if applicable), providing training on warehouse procedures, safety, and inventory management practices.
Ensure that warehouse operations comply with OSHA and other safety regulations, ensuring a safe working environment.
Implement lean or best-practice inventory management systems to improve warehouse efficiency and reduce waste.

Communication & Coordination:

Resolve any inventory discrepancies or issues in a timely manner and report them to management.
Communicate with vendors, carriers, and other external parties to coordinate deliveries and shipments.

Documentation & Reporting:

Maintain detailed and accurate records of inventory transactions and any incidents or issues.
Prepare regular reports on inventory levels, warehouse performance, and shipping accuracy.
Monitor expiration dates, batch codes, and other critical parameters specific to personalization materials
Ensure the FIFO methodology is followed at all times and with all materials

MINIMUM ACADEMIC QUALIFICATIONS:

Diploma or Bachelors Degree in Supply Chain Management, Logistics, or similar qualification.

PROFESSIONAL EXPERIENCE:
Minimum of 2-3 years of experience in warehouse operations, inventory control, or a related role, preferably in a manufacturing or production environment.
Experience with warehouse management systems (WMS) or Enterprise Resource Planning (ERP) software is strongly preferred.
Familiarity with card personalization processes is a plus.

KNOWLEDGE, SKILL & ABILITIES:
Work well under pressure and problem-solving skills.
Excellent communication and teamwork abilities.
Ability to work independently and manage multiple tasks effectively.