Description

Job Description

1.Coordinate and control Air freight shipments from collection to final delivery ensuring all shipments are processed and controlled in accordance internal and external requirements including Customs, attending to plant inspector, Port Health, and State Vet releases.
2.Maintain full accountability for service delivery in accordance with customer requirements with expected delivery date required versus flight bookings available
3.Arrange forwarding as per client shipping instruction and liaise with foreign offices to expedite shipments. Ensure that all shipments are continuously monitored until final delivery or hand-over.
4.Arrange registration and Customs clearance of airfreight import shipments.
5.Monitor shipment status and review shipments that are Customs cleared to prepare for retrieval of cargo from the airlines and prepare for delivery to client.
6.Invoicing – Ensure that the correct cost and income accruals are raised on the shipment file.
7.Proactively interact with clients and company global network and provide visible support and information in response to enquiries and queries pertaining to shipment movement, customs queries, updating and submission of client tracking and status reports.
8.Facilitate a seamless and smooth service delivery by assisting clients with any technical matters and documentary requirements related to Airfreight Imports

REQUIREMENTS:
1.1-2 years’ experience in Air freight Import services
2.Customs experience
3.Communication skills (Proactive, concise, and accurate).
4.Knowledge of the forwarding and clearing industry, Incoterms, and regulatory requirements both local and international.