Description

Overview

We are a Supply Chain and Sales & Merchandising partner adding value to your business through a fully integrated, temperature-controlled network in Southern Africa.

But we are also more than that. We are people serving people. While we boast the best in tech and infrastructure, our people are our greatest resource. With our skilled, curious, can-do people at the forefront, our assets become your assets, our service your solutions.

Vector’s vehicle fleet includes a food industry first in ‘multi-temperature’ vehicles enabling the company to service business across frozen, chilled and ambient temperature zones on a single delivery.

Job Purpose
To manage a team of credit staff, ensuring that timing, risks, issues and resource requirements are prioritized and managed accordingly
To ensure the execution of credit management processes and transactions and ensure the capabilities within the team, with special emphasis
 

Key Responsibilities

Credit Management

Ensure the credit controller distributes and customers receive statements, invoices or PODs on time, to enable payment.
Check and release all discounts and rebates prepared by the Credit Controller before the close of month-end.
Review stock tolerance journals and statements, where necessary.
Ensure that credit notes are billed correctly to appropriate customer accounts.
Release orders in the system once customer has been vetted daily

Customer Administration

Review compliance with credit limits and possible non-conformances prior to credit limits being exceeded.
Review and action all transactions on 60 days plus.
Issue ‘stop supply’ instructions to the Credit Controller were non-payment Credit Management
Ensure the credit controller distributes and customers receive statements, invoices or PODs on time, to enable payment.
Check and release all discounts and rebates prepared by the Credit Controller before the close of month-end.
Review stock tolerance journals and statements, where necessary.
Ensure that credit notes are billed correctly to appropriate customer accounts.
Release orders in the system once customer has been vetted daily has occurred

Claim Processing

Authorise valid deals on the prepared pricing cover sheet and submit to claims department for processing.
Ensure that invalid claims are directed to the pricing department for further action.
Ensure that pricing claims and credits have been processed.
Ensure all rebate claims are allocated to the correct principals within the SAP system and that all claims are accompanied by tax invoice numbers and the VAT number.

Returns Management

Ensure that action is taken on reports of returns or damaged stock and that copies of the claims are obtained from the customer
Communicate within the department if any credit has been passed to the customer

Invoicing

Ensure that all branch and direct delivering invoices are paid promptly
Ensure that all invoices have valid proof of delivery adhering to customer specifications
Ensure that queries regarding unpaid invoices are followed up and attended to promptly

Payment Processing

Ensure that remittance is received from customers by the due date and ensure that payment is correctly allocated to customer accounts
Ensure that invoices or credit notes charged to incorrect accounts are corrected by journal entry to balance customer accounts

Information and Data Management

Ensure team members accurately and regularly capture data into the SAP system to enable access to reliable data
Share with and report relevant data, information and trends to management teams to facilitate reliable business decision-making

Team Supervision

Lead subordinates towards meeting strategy and targets through regular communication and utilization of full organizational talent management tool set
Conduct performance appraisals and supervise team succession and resource planning
Provide and schedule training based on team members’ development requirements and legislation
Coach and support team members where necessary to achieve objectives
Manage the employee relations climate and ensure corrective action is taken where required in line with relevant legislation and company policy
Build a high energy team to deliver accurate financial reporting and a culture of corporate governance compliance
Manage the activities of the team and ensure internal customer service requirements are met
Manage leave and general time management issues in line with organizational deliverables

Key Relationships

Internal

Warehouse and finance administration teams
Support office team
Vector Branches and Principals

2. External

Customers and principals

Qualifications and Experience

Relevant Finance Diploma or Degree
At least 5 years' experience in a credit and logistics environment
 

Skills and Competencies

Behavior Standards

Be brilliant at the basics
Face the brutal facts
Smash the silos
Lead with integrity, respect and energy
Be curious and challenge change
Take accountability for results and people

Knowledge

Credit management and analysis
Compliance requirements
Credit business processes and practices
SAP system and processes

Skills

Verbal and written communication
Interpersonal
Logical thinking
Problem solving

Attributes
Initiative and assertive
Able to work under pressure and priorities
Proactive
Attention to detail
Deadline driven
Systematic
Results/Goal oriented
Accuracy
Customer focus